"The problem with calling 911 when your computer goes down is there really ARE slightly more life threatening circumstances for fire and law enforcement to deal with. Short of ringing them, we call Sam. Honestly, he's more responsive - and a lot more fun. For turning our cold silver tech boxes into true creative playgrounds, he's simply the Man."

"I have been a lifeguard in Los Angeles County for 42 years now, and there are two fundamentals that save lives on the beach: 1) RESCUE and 2) PREVENTION. When I met Sam, he became my "lifeguard"… not only did he rescue me from my iPhone, iPad, MacBook and iMac problems, but he put me on the cloud, sync'd them all to each other and otherwise prevented me from drowning in the riptide of my devices. Now has set me on a clear course of prevention from needing to be rescued again…  it is good to know, however, that if I ever do get in trouble, Sam will be there to save me!!!"